We at Dermer Stairlifts and Mobility believe in providing our customers the highest in quality service and education regarding our industry and the services we provide. We don’t just specialize in providing mobility and independence for those who are elderly or disabled but those who look after them; knowing we are there for you and your loved ones.

The videos below are will answer some of the most commonly asked questions about stairlifts, how they function and the first steps you will need to take towards regaining independence within your home or those you look after.

Please check this page regularly as we are constantly updating and adding new information.

If you’d like to know more and/or schedule a free in-home estimate, please feel free to contact us today at 1-866-471-6536.


How do you operate the stairlift?

How are stairlifts attached?

What type of steps can you place these lifts on?

How long does it take to install?

Do I need a permit for the chair and how long does it take?

What is the weight capacity for a Valet Seat?

And what about outdoors?

Do stairlifts require any special electrical connection in the home?

Does the straight stairlift stop on the top landing?

What are the safety features on the lift?

Do Stairlifts have a battery backup?

What is the life expectancy of the batteries?

What options are available?

What is the first step?

What type of service do you offer?

How long does it take to fulfill a order?